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Get Prices → 📞 0121 268 0121A Midlands-based independent retailer with 6 sites: three in Wolverhampton, two in Walsall and one in Dudley. Total staff: 48. The business had grown through acquisition — each site had inherited different CCTV equipment from the previous operators, installed at different times between 2009 and 2019.
The operations director described the situation: 'We had three different DVR systems, three different apps, some cameras that hadn't worked for months, and I had no way of seeing what was happening across sites without driving to each one individually.'
Insurance had also flagged concerns: the insurer was requiring an upgrade to the analogue sites as a condition of renewal.
A Midlands-based independent retailer with 6 sites: three in Wolverhampton, two in Walsall and one in Dudley. Total staff: 48. The business had grown through acquisition — each site had inherited different CCTV equipment from the previous operators, installed at different times between 2009 and 2019.
The operations director described the situation: 'We had three different DVR systems, three different apps, some cameras that hadn't worked for months, and I had no way of seeing what was happening across sites without driving to each one individually.'
Insurance had also flagged concerns: the insurer was requiring an upgrade to the analogue sites as a condition of renewal.
Specification: all sites standardised on Hikvision ColorVu cameras (full-colour night footage) and Hikvision NVRs with Hik-Connect app — allowing a single app login to view all 6 sites simultaneously.
Installation was phased over 4 weekends to avoid disruption during trading hours. Each site was completed in a single day — typically a Sunday when footfall was lower. The two full replacement sites (WV1, WV2) required the most time: cable runs to new camera positions, new NVR mounting, and commissioning.
For the 2016-era IP camera sites (WV3, WS1), the existing cameras were compatible with the new Hikvision NVRs — saving significant hardware cost. The NVR was replaced, cameras were remounted or repositioned where coverage gaps were identified, and remote access configured.
Telexico surveys and upgrades commercial CCTV across the Midlands. Multi-site installations welcome — we standardise everything to one system.
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| Site | Cameras Existing | Action Required | Cameras After |
|---|---|---|---|
| WV1 (Wolverhampton) | 6 analogue | Full replacement | 8 Hikvision ColorVu |
| WV2 (Wolverhampton) | 4 analogue | Full replacement | 6 Hikvision ColorVu |
| WV3 (Wolverhampton) | 8 IP (2016) | NVR upgrade + remote access | 8 existing + 2 new |
| WS1 (Walsall) | 6 IP (2016) | NVR upgrade + remote access | 6 existing + 1 new |
| WS2 (Walsall) | 8 Hikvision | Integrate into unified system | 8 existing |
| DY1 (Dudley) | 6 Hikvision | Integrate into unified system | 6 existing + 2 new |
| Metric | Before | After |
|---|---|---|
| Camera resolution | 720p analogue (2 sites) | 4MP colour across all sites |
| Remote viewing | 1 of 6 sites | All 6 sites, single app |
| Night-time colour footage | None | All sites (ColorVu) |
| Working cameras | 37 of 46 | 51 of 51 |
| Insurance compliance | At risk | Confirmed compliant |
| Total project cost | — | £18,400 inc. VAT |
| Monthly monitoring cost | None (unmonitored) | None (remote self-monitor) |
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