24/7 sensitive call handling. Reliable broadband for funeral management software. CCTV for premises security. Communications that reflect the dignity of your service.
No obligation. UK support. Same-day response.
Get Prices → 📞 0121 268 0121Everything below is available as a standalone service or as part of a managed package. Mix and match what your business needs.
Configure out-of-hours routing to your duty phone, a standby team member or a human answering service. At-need calls never reach a voicemail. We configure the system so overnight and weekend calls route appropriately — urgent at-need calls to a duty manager, general enquiries to a professional message with a call-back promise.
Your auto-attendant greeting and voicemail messages are written and recorded with the tone appropriate to funeral service. 'For immediate assistance following a bereavement, press 1' — not a generic 'press 1 for sales.' We work with you to get the wording exactly right.
For a funeral director, a missed call is never just a missed call. At-need calls — families contacting you in the immediate aftermath of a bereavement — require immediate, compassionate response. Pre-need enquiries need professional handling that reflects the seriousness of the decision. Telexico provides communications systems designed around the specific sensitivities of funeral service.
Everything below is available as a standalone service or as part of a managed package. Mix and match what your business needs.
Configure out-of-hours routing to your duty phone, a standby team member or a human answering service. At-need calls never reach a voicemail. We configure the system so overnight and weekend calls route appropriately — urgent at-need calls to a duty manager, general enquiries to a professional message with a call-back promise.
Your auto-attendant greeting and voicemail messages are written and recorded with the tone appropriate to funeral service. 'For immediate assistance following a bereavement, press 1' — not a generic 'press 1 for sales.' We work with you to get the wording exactly right.
FrontRunner, Eulogy, Obitus and other funeral management platforms require reliable internet connectivity. We install full fibre FTTP with automatic 4G backup — so a broadband outage never affects your ability to manage services, documentation or family communications.
Professional CCTV covering premises entrance, vehicle access, chapel of rest corridor (external only — never internal) and office areas. Remote viewing for the duty manager. Footage retained for 30 days.
Keep your existing local numbers. If you have branches in different areas, each has its own number routing to the appropriate team. Families always reach someone who knows their local area.
Family personal data, death certificates and financial records require secure handling. Cyber Essentials certification and managed security protect your firm and demonstrate responsibility to the families who trust you.
We'll assess your current communications and design a system that reflects the standards of your service.
Yes — the auto-attendant can present options ('For immediate at-need assistance, press 1. For general enquiries, press 2') with different routing for each. At-need calls go to the duty phone; pre-need enquiries go to a voicemail or scheduled call-back.
We work with you to write and record appropriate greetings. We can use a professional voice artist for the recording to ensure the right tone. The standard Telexico setup fee includes one custom recorded greeting.
Yes — all existing numbers are ported to the new VoIP system at no charge. Families and community contacts calling your existing numbers experience no change.
Our Assure X failover product detects an internet outage within seconds and switches to 4G backup automatically. Calls continue uninterrupted. We monitor the primary connection and call you when it's restored.
Click your area for local pricing and case studies.
"Switched our entire office phone system and broadband. The team handled everything, zero downtime. Saving over £200 a month compared to our old BT contract."
"Had failover installed after losing internet for a whole day. Assure X kicks in within seconds. Our team didn't even notice when the main line dropped last week."
"Our dental practice needed reliable phones and fast broadband. Telexico sorted everything in one visit. The AI receptionist handles after-hours calls brilliantly."
Free, no-obligation quote. UK-based support. Same-day response.