Add real PSTN phone calling to Microsoft Teams. Your staff make and receive business calls directly inside Teams — from desktop, mobile or browser. No additional hardware or desk phones required.
Microsoft Teams is already your chat, meetings and collaboration tool. Direct Routing adds real phone calling — your staff dial out and receive calls from any UK or international number, all within the Teams app they already use every day.
Telexico's Direct Routing is significantly cheaper than Microsoft's own Calling Plans, and gives you far more flexibility on number types, international rates and call routing.
Based in Wolverhampton, our team serves businesses across the entire West Midlands and beyond. Local engineers, same-day support, no overseas call centres.
Our rates are consistently cheaper than Microsoft's native Calling Plans with more flexibility.
Local, national, 0800, international, mobile — not just the limited types Microsoft offers.
Complex call flows, IVR menus, call recording and analytics beyond what Teams Admin Centre offers.
Port any existing business number into Teams. Microsoft Calling Plans have restrictions.
Our international call rates beat Microsoft's by a significant margin for most destinations.
Call our Wolverhampton team. Not a Microsoft support ticket queue.
Dial any UK or international number directly from the Teams app on desktop, mobile or browser.
Our per-user rates beat Microsoft Calling Plans. Unlimited UK calls bundles available.
Port your existing DDI, 0800 or geographic numbers into Teams Direct Routing.
Optionally keep desk phones via a Session Border Controller. Mix desk phones and Teams on the same system.
Competitive international rates to 200+ countries included or available as add-on.
Full IVR, auto-attendant and call queue features inside the Teams admin centre.
Microsoft Teams is already your chat, meetings and collaboration tool. Direct Routing adds real phone calling — your staff dial out and receive calls from any UK or international number, all within the Teams app they already use every day.
Telexico's Direct Routing is significantly cheaper than Microsoft's own Calling Plans, and gives you far more flexibility on number types, international rates and call routing.
No — with Direct Routing you only need a Microsoft Phone System add-on (or a qualifying Microsoft 365 licence that includes it). You don't need Microsoft's expensive Calling Plan. We provide the PSTN connectivity instead.
Yes — we port all your existing DDI numbers, 0800 numbers and geographic numbers into your Teams environment. Your customers dial the same numbers and are answered inside Teams.
Not necessarily. Most staff can use the Teams desktop app, mobile app or browser. For staff who prefer physical handsets, we can configure compatible IP phones to work alongside Teams.
Typically 3–7 working days from order, depending on number porting requirements. New numbers can be active within 24 hours. We handle all the technical configuration.
Click your area for local pricing and case studies.
"Switched our entire office phone system and broadband. The team handled everything, zero downtime. Saving over £200 a month compared to our old BT contract."
"Had failover installed after losing internet for a whole day. Assure X kicks in within seconds. Our team didn't even notice when the main line dropped last week."
"Our dental practice needed reliable phones and fast broadband. Telexico sorted everything in one visit. The AI receptionist handles after-hours calls brilliantly."
Free, no-obligation quote. UK-based support. Same-day response.