Replace your old ISDN or analogue lines with Cloud X — our AI-powered VoIP phone system. More features, lower cost, works on any device, anywhere. Fully managed by our UK team.
Cloud X is Telexico's fully managed VoIP phone system — built for West Midlands businesses that want professional call handling without the cost of traditional PBX systems. All calls run over your internet connection. Your team can work from the office, home or mobile — all on the same number.
PSTN Switch Off 2027: BT is switching off all analogue lines. Every business must migrate to VoIP. We'll migrate you for free — don't leave it too late. Learn more →
Based in Wolverhampton, our engineers serve businesses across the entire West Midlands. Local knowledge, same-day support, no overseas call centres.
Add users, change settings, view call stats from any web browser. No on-site IT needed.
We supply and pre-configure Yealink handsets. Plug in and you're calling within minutes.
Port your existing business numbers. Your customers won't notice a thing.
The price you agree is the price you pay. No hidden charges, ever.
Fully resilient cloud infrastructure with automatic failover to 4G backup.
Our Wolverhampton team picks up. Real people, real answers, same day.
Yealink T-series desk phones, DECT cordless handsets, and free mobile/desktop apps. All on one system.
'Press 1 for sales, 2 for support' — professional call routing from day one. Fully customisable.
Record all calls for compliance, training or disputes. Stored securely in the cloud. Instantly searchable.
Add our AI to answer calls 24/7, book appointments and handle FAQs even when your team is closed.
Real-time dashboards: call volumes, wait times, missed calls, agent performance. Know exactly what's happening.
Staff use their business number at home, in the office or on mobile. No extra hardware, no extra cost.
Cloud X is Telexico's fully managed VoIP phone system — built for West Midlands businesses that want professional call handling without the cost of traditional PBX systems. All calls run over your internet connection. Your team can work from the office, home or mobile — all on the same number.
PSTN Switch Off 2027: BT is switching off all analogue lines. Every business must migrate to VoIP. We'll migrate you for free — don't leave it too late. Learn more →
| Feature | Starter £12.99 /user/mo | Business POPULAR £19.99 /user/mo | Enterprise Custom |
|---|---|---|---|
| Unlimited UK calls | ✅ | ✅ | ✅ |
| Mobile & desktop app | ✅ | ✅ | ✅ |
| Voicemail to email | ✅ | ✅ | ✅ |
| DDI numbers | 1 included | Unlimited | Unlimited |
| Call recording (90 days) | ❌ | ✅ | ✅ |
| Hunt groups & queuing | ❌ | ✅ | ✅ |
| Auto-attendant (IVR) | ❌ | ✅ | ✅ |
| Free Yealink handset | ❌ | ✅ | ✅ |
| CRM integration | ❌ | ✅ | ✅ |
| Call analytics dashboard | ❌ | ✅ | ✅ |
| AI receptionist | ❌ | ❌ | ✅ |
| Multi-site management | ❌ | ❌ | ✅ |
| MS Teams Direct Routing | Add-on | Add-on | ✅ |
| Dedicated account manager | ❌ | ❌ | ✅ |
Traditional systems use copper PSTN/ISDN lines — BT is switching these off by 2027. VoIP uses your internet connection, costs less, includes far more features (call recording, auto-attendant, apps) and scales instantly as your business grows.
Yes — we port all your existing numbers to Cloud X. Your customers dial the same numbers and won't notice any change. Number porting typically takes 7–14 working days.
Not necessarily. Many modern IP phones work with our system. We supply and pre-configure Yealink handsets if you need them. Staff can also use the free desktop and mobile app instead of a physical handset.
Our cloud platform has a 99.9% uptime SLA with automatic failover to 4G backup. If your broadband ever fails, calls without a hitch route to your mobile apps. Most businesses find Cloud X more reliable than their old PSTN lines.
Most Cloud X installations are live within 3–5 working days. Number porting adds 7–14 working days for your existing numbers. We handle all the setup, configuration and staff training.
Click your area for local pricing and case studies.
"Switched our entire office phone system and broadband. The team handled everything, zero downtime. Saving over £200 a month compared to our old BT contract."
"Had failover installed after losing internet for a whole day. Assure X kicks in within seconds. Our team didn't even notice when the main line dropped last week."
"Our dental practice needed reliable phones and fast broadband. Telexico sorted everything in one visit. The AI receptionist handles after-hours calls brilliantly."
Free, no-obligation quote. UK-based support. Same-day response.