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How Fast Does My Business Internet Need to Be?

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Most individual internet tasks consume far less bandwidth than people assume. A voice call uses 0.1Mbps. A video call uses 1–3Mbps. Loading a webpage takes a burst of 1–5Mbps. Streaming HD video uses 5–8Mbps. The challenge isn't the average β€” it's simultaneous peak load.

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Many businesses with technically fast connections experience slow performance due to factors that have nothing to do with the headline speed: contention (shared infrastructure at peak times), latency (delay on VoIP and cloud apps), upload speed (often the real bottleneck for cloud-first businesses) and WiFi quality (the router or access points becoming the bottleneck).

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Consumer and even some business broadband products are heavily asymmetric β€” fast download, slow upload. A 1Gbps/100Mbps connection downloads at gigabit speed but uploads at only 100Mbps. For businesses using cloud backups, uploading large files, running video calls or hosting anything externally, upload speed matters as much as download.

The Honest Answer: Less Than You Think for Most Tasks, More Than You Think for Peak Load

Most individual internet tasks consume far less bandwidth than people assume. A voice call uses 0.1Mbps. A video call uses 1–3Mbps. Loading a webpage takes a burst of 1–5Mbps. Streaming HD video uses 5–8Mbps. The challenge isn't the average β€” it's simultaneous peak load.

What Slows Your Internet Down More Than Speed

Many businesses with technically fast connections experience slow performance due to factors that have nothing to do with the headline speed: contention (shared infrastructure at peak times), latency (delay on VoIP and cloud apps), upload speed (often the real bottleneck for cloud-first businesses) and WiFi quality (the router or access points becoming the bottleneck).

The Upload Speed Problem Most Businesses Miss

Consumer and even some business broadband products are heavily asymmetric β€” fast download, slow upload. A 1Gbps/100Mbps connection downloads at gigabit speed but uploads at only 100Mbps. For businesses using cloud backups, uploading large files, running video calls or hosting anything externally, upload speed matters as much as download.

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Full fibre broadband from Telexico delivers symmetric speeds β€” equal upload and download. Leased lines are always symmetric.

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Yes, for most purposes. 100Mbps full fibre handles 10 staff running Microsoft 365, Teams, video calls and cloud software simultaneously with headroom to spare.

The most common causes are WiFi bottlenecks (consumer router not adequate for the number of devices), contention (shared infrastructure at peak times) or upload speed limitations. A proper business broadband connection with a managed WiFi system usually resolves all three.

VoIP calls require approximately 1Mbps per simultaneous call. A 20-person office making 10 simultaneous calls needs just 10Mbps for voice β€” a tiny fraction of any business broadband connection.

πŸ“Š Compare & decide

The complete picture

Business SizeRecommended SpeedSuitable Product
1–5 staff50–100MbpsFull fibre broadband
5–15 staff100–300MbpsFull fibre broadband
15–30 staff300Mbps–1GbpsFull fibre or leased line
30–50 staff500Mbps–1Gbps+Leased line recommended
50+ staff1Gbps+ symmetricLeased line
❓ FAQs

Common questions

Is 100Mbps enough for a 10-person office? ++

Yes, for most purposes. 100Mbps full fibre handles 10 staff running Microsoft 365, Teams, video calls and cloud software simultaneously with headroom to spare.

Why is my office internet slow even though I have fast broadband? ++

The most common causes are WiFi bottlenecks (consumer router not adequate for the number of devices), contention (shared infrastructure at peak times) or upload speed limitations. A proper business broadband connection with a managed WiFi system usually resolves all three.

What speed do VoIP phone calls need? ++

VoIP calls require approximately 1Mbps per simultaneous call. A 20-person office making 10 simultaneous calls needs just 10Mbps for voice β€” a tiny fraction of any business broadband connection.

Should I get faster broadband or better WiFi? ++

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What our customers say

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Sarah M.
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"Switched our entire office phone system and broadband. The team handled everything, zero downtime. Saving over Β£200 a month compared to our old BT contract."

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James T.
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"Had failover installed after losing internet for a whole day. Assure X kicks in within seconds. Our team didn't even notice when the main line dropped last week."

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Rachel K.
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"Our dental practice needed reliable phones and fast broadband. Telexico sorted everything in one visit. The AI receptionist handles after-hours calls brilliantly."

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