No obligation. UK support. Same-day response.
Get Prices → 📞 0121 268 0121The idea of an AI answering your business calls used to sound like science fiction — or something only a large corporation with a massive IT budget could afford. In 2025, that's changed completely. An AI receptionist for a small business costs less than £300 a month and does things a human receptionist physically cannot: answer every call simultaneously, work at 3am on a bank holiday, and never have a bad day.
Here's an honest guide to how it actually works, what you can realistically expect it to do, and whether it's right for your business.
The key is configuration. A well-configured AI handles 70–80% of calls completely autonomously. The remaining 20–30% get transferred or called back by a human — but with context from the AI already captured.
Let's start with what it does well, then be honest about its limitations.
The key is configuration. A well-configured AI handles 70–80% of calls completely autonomously. The remaining 20–30% get transferred or called back by a human — but with context from the AI already captured.
Dental practices and healthcare are the single biggest beneficiary. A dental practice misses 30–40% of new patient enquiries outside office hours. An AI that books appointments at 9pm on a Sunday can pay for itself from a single new patient per month.
Trades and contractors (plumbers, electricians, builders) typically miss a high percentage of calls while on site. An AI that answers, takes job details and books call-backs means no lead is ever lost while you're up a ladder.
Restaurants and hospitality — AI handles table booking calls during service when staff can't answer. Every booking captured, no reservation lost during a busy Saturday night.
Call our live demo line: 0121 268 0121 . You'll speak to our AI Receptionist right now. It's the same technology we deploy for clients. If it doesn't impress you, we haven't lost anything — and neither have you.
Call 0121 268 0121 right now and experience what your customers would hear. Then let us build it for your business.
Based in Wolverhampton, Telexico provides VoIP, broadband, CCTV, AI services and cyber security to businesses across Birmingham, the West Midlands and the UK. Learn more →
Talk to our West Midlands team about any of the services mentioned in this article.
VoIP Phone Systems Birmingham — The Complete Business Guide 2025
PSTN Switch Off 2027 — What Every West Midlands Business Must Do Now
Business Broadband Birmingham 2025 — FTTP vs Leased Line vs 4G/5G
| Option | Monthly Cost |
| AI Receptionist (out-of-hours only) | From £99/mo |
| AI Receptionist (overflow only) | From £149/mo |
| AI Receptionist (all calls, 24/7) | From £299/mo |
| Full-time human receptionist (salary) | ~£2,200/mo |
Click your area for local pricing and case studies.
"Switched our entire office phone system and broadband. The team handled everything, zero downtime. Saving over £200 a month compared to our old BT contract."
"Had failover installed after losing internet for a whole day. Assure X kicks in within seconds. Our team didn't even notice when the main line dropped last week."
"Our dental practice needed reliable phones and fast broadband. Telexico sorted everything in one visit. The AI receptionist handles after-hours calls brilliantly."
Free, no-obligation quote. UK-based support. Same-day response.